Welcome to Sneaker Lover Store! By accessing our website sneakerloverstore.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. Our store caters to sneaker enthusiasts who value authenticity, style, and a seamless shopping experience. We offer premium sneakers and streetwear from top brands like Balenciaga, Adidas, Air Jordan, and more, delivered with a commitment to quality and customer satisfaction.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and current information during account registration and checkout.
  • Use the website only for lawful purposes and not engage in any fraudulent activities.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in the termination of your account or access to our services.

2. Product and Service Description

We specialize in authentic sneakers and apparel, featuring brands such as Balenciaga, Adidas, Air Jordan, Bape, and more. Our products are sourced to ensure quality and authenticity. Key details include:

  • Product Availability: Items are subject to stock levels. We may cancel orders if products are unavailable.
  • Product Descriptions: We strive to provide accurate descriptions and images, but slight variations may occur.
  • Hygiene and Safety: Certain items, like Balenciaga Slides and Sock Sneakers, are non-returnable for hygiene reasons (see Return Policy).

Note: We ship globally but cannot deliver to some remote areas and parts of Asia. Check our shipping info for details.

3. Order and Payment Terms

When you place an order, you agree to the following:

  • Order Processing: Orders are processed within 1-2 business days. You will receive a confirmation email once your order is shipped.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and your payment information is encrypted.
  • Shipping:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment.
  • Cancellations: Orders can be cancelled within 24 hours of placement by contacting us at [email protected].

4. Returns and Refunds

We want you to be 100% satisfied with your purchase. Our return policy includes:

  • Return Window: 15 days from the delivery date. Items must be unworn, unwashed, with original tags and packaging.
  • Non-Returnable Items: Balenciaga Slides, Balenciaga Sock Sneakers, accessories (if opened), belts (with wear), and items without tags.
  • Process: Contact us first for a Return Authorization Number (RAN). Ship items to: Sneaker Lover Store Returns Department, 3983 Dye Street, Tempe, AZ 85283 USA.
  • Refunds: Issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable.

Tip: Use our email template for return requests to ensure a smooth process!

5. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Sneaker Lover Store or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

6. Limitation of Liability

Sneaker Lover Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products, such as delays in shipping or product variations. Our total liability is limited to the purchase price of the product in question. We are not responsible for return shipments until received at our facility.

7. General Provisions

  • Governing Law: These terms are governed by the laws of the United States and the state of Arizona.
  • Changes to Terms: We may update these terms periodically. Changes will be posted on this page with an updated revision date.
  • Contact Us: For questions, reach out to us at [email protected] or our address: 3983 Dye Street, Tempe, US 85283.

Stay fresh. Stay authentic. We’re here to support you every step of the way. Thank you for choosing Sneaker Lover Store!